Overview
About the Company
Our company is a leading facilities management provider with more than 50 000 colleagues and a turnover in excess of £2 billion. We deliver innovative award winning services within facilities management hard services cleaning security and catering.
Our mission is to make people and places the best they can be for our colleagues customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values Trust Respect Unity and Empowerment.
About the Role
The Area Support Officer supplies flexible reliable cover across client sites within the region ensuring high standards of security and customer service at all times.
Key responsibilities
• Provide short and long term cover for absences vacancies and special events at client sites
• Deliver quality security services including access and egress control site patrols searches of individuals and vehicles and prompt responses to alarms and incidents
• Record incidents accurately and submit reports on time
• Operate and monitor security equipment such as CCTV access control and alarm systems
• Follow site procedures and company policies to ensure full compliance
Customer and stakeholder engagement
• Build positive relationships with clients staff and visitors by offering professional support and assistance
• Act as the main point of contact for security concerns during each shift and ensure issues are escalated and resolved quickly
Support functions
• Provide training mentoring and guidance to new security personnel when needed
• Adapt quickly to site specific protocols and changing schedules maintaining professionalism in every setting
About You
• Valid SIA License Door Supervisor DS or Security Guard SG
• Full UK driving licence with access to a reliable vehicle
• Experience in a security role with sound knowledge of best practice
• Strong written and verbal communication skills for accurate incident reporting and client interaction
• High adaptability and flexibility to cover different shifts locations and environments
• Excellent problem solving ability and a calm approach in emergencies
Key Details
Contract Type Full time part time or flexible
Working Hours Varied including days nights and weekends depending on site requirements
Opportunities for continuous training clear career development and a supportive inclusive workplace where your contribution is valued
Successful candidates must also complete screening and vetting to BS7859.
How to Apply
If you wish to join a business that encourages professional development career progression and the chance to work with inspirational people click Apply and register your interest. You can also sign up for job alerts during registration to hear about future vacancies.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge skills and backgrounds to meet our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race gender nationality religion sexual orientation disability or age.