Overview
About the Company
Our organisation is a leading facilities management company with more than 50,000 colleagues and a turnover in excess of £2 billion. We deliver innovative award winning services within facilities management hard services cleaning security and catering.
Our mission is to make people and places the best they can be for our colleagues customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values Trust Respect Unity and Empowerment.
About the Role
Days of Working Monday to Friday subject to business needs.
Your primary responsibilities include
• Providing support to the helpdesk team
• Raising and closing jobs for reactive and system work orders
• Booking reactive and PPM tasks
• Working with the helpdesk team to ensure seamless contract management
• Covering the helpdesk during sickness and absence
• Handling inbound and outbound calls
• Liaising with subcontractors
• Raising quotes and purchase orders
• Chasing job completion and assuring all jobs have the correct status
• Diary management
About You
• Strong customer service skills
• Proven administration experience if applicable
• Experience with a CAFM system such as Concept is advantageous
• Knowledge of Microsoft Office packages
• Exceptional telephone manner
• Ability to work well both in a team and independently
How to Apply
If you would like to join a business that encourages professional development career progression and the chance to work with inspirational people click Apply and register your interest. You can also sign up for job alerts during registration to be notified of future vacancies.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge skills and backgrounds to meet our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race gender nationality religion sexual orientation disability or age.